The Economist, “Consumer technologies are invading corporate computing”:
In the past, innovation was driven by the military or corporate markets. But now the consumer market, with its vast economies of scale and appetite for novelty, leads the way. Compared with the staid corporate-software industry, using these services is like “receiving technology from an advanced civilisation”
Well said. It’s interesting how easy to use tools created by consumers to consumers are considered as more advanced than anything we have in place at organizations today. The article cites an Arizona State University director, who uses publicly available consumer technologies including Gmail, Skype and iTunes to operate part of their university’s IT.
Another quote I like is that “security concerns are red herrings thrown by ageing IT bosses trying to justify their salaries”. I agree. Many IT security concerns that force organizations to setup their own systems rather than outsourcing them are just unrealistic fantasies. I could compare the security risk of Google Gmail to the risk of your plane crashing: both are possible scenarios but the likelihood is just a statistical fantasy.